Desk/Flex

Since its inception, Desk/Flex core commitments have been to simplicity and reliability. Extensive features including advance reservations, management reports and web access allow your hoteling office to run smoothly and efficiently.

Benefits Include:

• Substantially Reduced Property Costs
• Increased Corporate Productivity
• Real, Pro-Active Capacity Planning
• Fast and Low-Cost Reaction to Changing Market Conditions
• Churn Costs Minimized

Agent Power

Agent Power is a tool that gives every Contact Center the ability to be extremely efficient in its operations. Our software can provide your contact center with the following:

• Increased Agent Performance
• Lower Contact Center Costs
• Higher Levels of Customer Service
• Real Time Performance Monitoring
• Efficient Resource Planning
• Outstanding Views of Agent Performance
• Accurate Contact Center Measures

Our product development team is continuously adding new functionality and features to our award-winning products.